JIT is one of the most controversial continuous improvement methodologies – more controversial than Six Sigma and a lot more controversial than Lean.
Environmental impact
For example, the jury is still out on whether JIT is good or bad for …
Perennial issues with SMART objectives
The mnemonic SMART is so widely used as a guide for objective-setting that it runs the risk of losing its efficacy. A reliable indicator of this occurs when when practitioners, frustrated with the over-use or misapplication of a heuristic technique, …
SIPOC for service processes
We are probably most accustomed to the input-process-output (IPO) model in its application at the level of the operation, looking at resources in terms of the totality of raw materials and infrastructure required to produce a discrete product or service …
VSM in service processes
Many thanks to Shweta J Awhad, whose excellent ‘before’ and ‘after’ VSMs form the case study for this post. Check out her superb blog on IT and project management.
There is no getting away from the fact that, in manufacturing …